Cutting-Edge IT Solutions: Seamless, Scalable, Secure
Interact IT's expert consultants design, implement, and support IT infrastructure for businesses of all sizes. Our tailored solutions, based on cutting-edge technology, are crafted to align with your vision, budget, and business objectives. With a focus on seamless execution and scalability, we prioritize business continuity to ensure data security and quick recovery, allowing you to stay focused on your core operations.
Our dedication to supporting our customers is paramount and fundamental to our sustained success.
Our mission
We take a proactive approach to addressing issues, handling them with the same urgency and care as if they directly impacted our own operations. Unlike long-term support contracts reliant on SLAs, our month-to-month service agreements emphasise responsiveness tailored to immediate needs.
We recognise that while SLAs are common in the IT industry for measuring performance, our commitment transcends contractual obligations, ensuring swift and effective resolution for our clients.
Our commitment
Our commitment extends beyond contractual obligations, as we believe in earning your trust and loyalty through consistent performance. Unlike multi-year contracts that restrict flexibility, we offer freedom of choice and direct access to our technicians, managers, and directors via their mobile phones.
This personalized approach ensures swift resolution and immediate feedback, reinforcing our dedication to fostering strong client relationships built on transparency and efficiency.
Our six step process
We take a proactive approach to addressing issues, handling them with the same urgency and care as if they directly impacted our own operations. Unlike long-term support contracts reliant on SLAs, our month-to-month service agreements emphasise responsiveness tailored to immediate needs
Consultation
Interact IT takes the time to get to know you and your business on a deeper level.
User Education / Project Review
Equip your team with knowledge while reviewing project milestones.
FLEXIBLE - ADAPTABLE - TRUSTED
We Cater To Clients Of All Sizes
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5
Beacon Foundation
“Interact IT conducted a thorough assessment of our organisation’s IT environment and worked with us intensively for the first few months to develop our internal capacity and determine our ongoing support requirements. They provide great support to non-IT people and action requests quickly. We can go about our work with the peace of mind knowing everything is being taken care of behind the scenes.”
Glenview
“ICT support is fundamentally a key enabler and critical to our productivity as a 24/7 aged care and health care provider at Glenview. Interact IT provide multilayered levels of service, from responsive 24/7 support & procurement to providing long term strategic solutions for Glenview. There are a lot of good service providers out there, but I have not found many that are able to develop a deep partnership which supports ongoing client focussed solutions. Interact IT are top of the class.”
Corumbene
“The whole team at InteractIT strive to work with us, from our Account Manager, to the visiting Techs through the Office Staff; to ensure that our needs are understood, queries are answered as soon as possible, and that in moving forward we are provided solutions that are fit for purpose now and into the future. The InteractIT team often go over and above in providing the different services they do for us; it continues to be a pleasure knowing we have a bank of IT professionals ready and able to assist.”
WorkSkills Tasmania
“A fantastic Tasmanian owned and operated business. Very professional and prompt service. Highly recommend.”
Jack Jumpers
“Interact IT have helped us from day one to set up our business and provide high level customer support throughout our partnership. Their team members provide high level service and always respond to any queries fast and efficiently no matter how big or small. We moved locations throughout our partnership and the team were there every step of the way to help us transition between the offices seamlessly..”
OUR TEAM
Your Team of IT Experts
