Inspired Computing Pty Ltd Interact IT Unit Trust trading as Interact IT
You can also deal with us anonymously or under an assumed name where it is lawful and practicable to do so.
This policy uses the definition of “personal Information” which is provided in the Privacy Act 1988 (Cth).
We request that if you are under 18 years of age, you do not submit any personal information to us without the express consent and participation of your parent or guardian.
The type of information we collect includes names, addresses, phone numbers, email addresses, profession or occupation, bank details, contact preferences, personal financial details (e.g. salary), educational and employment background, job interest data, credit card details (if you buy products or services from us) and other contact details. We also collect resumes and work history details from potential employees. We do not normally collect or store ‘sensitive information’, as defined in the Privacy Act 1988 (e.g. information about ethnic origin, religious beliefs or health). However, where we are required to and it is practicable to do so, we will seek your consent before collecting your sensitive information and inform you of the purpose at the same time.
Generally, we collect an individual’s personal information from that individual. We may collect personal information in connection to, but not limited to:
However, occasionally we may also collect personal information from someone other than the individual. For example, we may collect your information from an existing customer, when they tell us that you may be interested in our products or services, or from companies with whom you work, other organisations with whom you have dealings, information service providers or from publicly maintained records.
Access to personal information is limited to those of our personnel who specifically need it to carry out their business responsibilities. We take all reasonable steps to keep secure any personal information which we hold about you and to protect your personal information from loss, misuse or unauthorised alteration. Any personal information you provide to us electronically is stored on secure servers. Our employees are contractually bound to respect the confidentiality of any personal information held by us. We also maintain physical security procedures to manage and protect the use and storage of records containing personal information. To help us protect your privacy, you must maintain the secrecy of the access credentials (ie. user name and password) you use to access and use our services.
We collect personal information so we can:
Credit/debit card information is used only for payment processing and fraud prevention. It will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.
We retain personal information and other data only as required and permitted by relevant laws. We will not hold your personal information any longer than is necessary for these uses. Once we no longer need your personal information, we will either take steps to destroy or remove it at our options.
For information on how we store and destroy your Hard Disk Drives you can request a copy of our HDD policy and procedure.
We use and disclose the personal information we collect for the purposes indicated above, and for other secondary purposes. We usually disclose the personal information we collect to our related entities and to third party service providers and contractors, who help us supply our products and services. For example, we may disclose personal information to technology vendors, to help resolve technical problems, or to third party contractors to install equipment on site. We may be required, as a result of contractual or statutory obligations, to disclose personal information we collect to auditors, who conduct audits of our business and services, or to government agencies, like the Australian Prudential Regulation Authority. Except where indicated above, we will not use or disclose personal information unless: the individual concerned has consented to the use and disclosure; the third party is a person involved in a dealing or proposed dealing (including a sale) of all or part of our assets and business; the third party is your creditor, banker or financier; or the disclosure is permitted, required or authorised by or under law.
When we collect information from you, you may tell us about: your preferred communication delivery method; and your choices about receiving either subscriptions or general communications; and whether you do not want it to be used for further marketing contact.
We never disclose personal information to a third party for the purpose of allowing them to direct market their products or service on an individual, unless individuals have expressly consented to that disclosure.
If at any time you want to know what personal information we hold about you, you are welcome to request access to that information by contacting us, using the details listed below. However, where: the access impacts on the privacy of others; the request for access is frivolous or vexatious; there are existing or anticipated legal proceedings; or such access can be denied under law or by a law enforcement agency, we may deny your request for access. If we deny your request for access, we will let you know why.
At all times we strive to ensure that the information we hold about you is accurate, complete and up-to-date. If at any time you believe the personal information that we hold about you is incorrect, incomplete or inaccurate, you should let us know. We will use all reasonable efforts to correct the information.
To ensure we are meeting the needs and wants of our website users, and to develop our online services, we may collect aggregated information by using cookies or similar electronic tools. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the BWR Technologies Pty Ltd website services or web sites you visit. We do not use this technology to access any personal information of a user in our records and a user cannot be personally identified from a cookie.
We are committed to constantly improving our procedures so that personal information is treated appropriately. If you feel that we have failed to deal with your personal information in accordance with this policy or in accordance with the Australian Privacy Principles, please contact us, using the details listed below, so we have an opportunity to resolve the issue to your satisfaction. We will log your complaint and our privacy officer will: listen to your concerns and grievances; discuss with you the ways in which we can remedy the situation; and put in place an action plan to resolve your complaint and improve our information handling procedures if appropriate.
If you require more detailed information about our information handling practices, have concerns, change or update your personal information, view the information you have provided us, or ask questions about this policy please contact us at:
03 6231 2458
6 Letitia St
North Hobart TAS 7000
Before Interact IT is able to provide you with any information or correct any inaccuracies we may ask you to verify your identity and provide other details to help us respond to your request. We will endeavour to respond within an appropriate timeframe.
Last updated 4/8/2017